Privacy Policy

1. Privacy Commitment

Threadwhim.shop respects your privacy and is committed to managing personal information clearly, responsibly, and securely. This Privacy Policy describes how we collect, use, retain, and protect information when you visit our website or purchase clothing and fashion products from our store.

By accessing or using the Site, you acknowledge the practices explained in this Policy. If this Privacy Policy is updated, the revised version will be published on this page.

2. Information You Share With Us

When you place an order or contact Threadwhim.shop, we may collect the following information:

  • Your full name.

  • Billing address.

  • Shipping address.

  • Email address.

  • Phone number.

  • Order information, including selected products, sizes, and quantities.

Payment details are handled securely by third-party payment providers and are not stored on our servers.

Customer Support Information

When you contact us for assistance, we may receive the information you decide to provide. This may include emails, messages, attachments, and related communication details.

We use support-related information only to answer your request and improve the quality of our customer service.

3. Technical Information Collected Automatically

When you browse the Site, some technical details may be collected automatically, including:

  • IP address.

  • Browser type.

  • Device information.

  • Pages viewed.

  • Time spent on the Site.

This information helps us protect the Site, evaluate performance, and understand how visitors interact with our website.

4. How We Use Personal Information

We use collected information for legitimate business and service-related purposes, including to:

  • Process and fulfill orders.

  • Send order confirmations and shipping updates.

  • Provide customer support.

  • Detect and prevent fraud, abuse, or unauthorized activity.

  • Improve Site features and the user experience.

  • Send marketing emails when you have provided consent.

  • Satisfy legal, regulatory, and accounting responsibilities.

We do not use your information for unrelated purposes without your permission.

5. Cookies and Related Technologies

Threadwhim.shop uses cookies and similar technologies to support Site performance and make browsing more effective.

These technologies may include:

  • Essential cookies: Help important functions such as the shopping cart, checkout, and Site security operate correctly.

  • Analytics tools: Help us understand website traffic and improve the Site.

  • Marketing cookies: May be used to support personalized advertising.

You can control or manage your cookie preferences through your browser settings.

6. When Information May Be Shared

Threadwhim.shop does not sell or rent your personal information. We share information only when necessary to run our business or meet legal obligations.

Information may be provided to:

  • Shipping providers, to deliver your order.

  • Payment processors, to complete transactions securely.

  • Service providers that assist with website operations or order processing.

  • Government, regulatory, or legal authorities when disclosure is required by law or is necessary to protect our rights.

Third parties we work with are expected to process personal data using appropriate protection standards.

7. Storage Periods and Security Measures

We retain certain records, including transaction and order information, for legal, tax, accounting, and business purposes. Other information is kept only for the period needed to fulfill the purpose for which it was collected.

We use industry-standard safeguards designed to protect your information. These measures include secure encrypted connections using SSL, restricted access to data, and ongoing monitoring.

No system can guarantee complete security. Nevertheless, we take reasonable steps to protect the information entrusted to us.

8. Your Privacy Choices and Rights

Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you.

  • Ask us to correct information that is inaccurate or incomplete.

  • Request deletion of your personal data.

  • Limit or object to certain types of processing.

  • Request a portable copy of your information.

You may unsubscribe from marketing communications at any time by selecting the unsubscribe link included in the relevant message.

9. Changes to This Policy

This Privacy Policy may be revised periodically to reflect changes in legal requirements, technology, or our business practices.

When changes are made, the revised Policy will be posted on this page together with the latest revision date. By continuing to use the Site after an update is published, you accept the revised Privacy Policy.

10. Privacy Contact Information

For privacy-related questions, requests, or concerns, you may contact us through the following details:

Store: Threadwhim.shop
Email: contact@threadwhim.shop
Phone: +1 978 391 5602
Address: 47 Newton St, Barre, MA 01005, USA